Frequently Asked Questions
Everything you need to know about our French-engineered haircare formulas, Philippine payment options, express courier delivery, and salon partnerships.
Yes, unconditionally. Every product in the FOURA catalog is formulated without harsh sodium lauryl/laureth sulfates (SLS/SLES), parabens, phthalates, or drying petrochemical alcohols.
We use gentle plant-derived glucoside and amino-acid cleansing agents that preserve hair fiber integrity and scalp moisture. Our formulas are never tested on animals.
In equatorial climates like the Philippines, relative humidity frequently exceeds 80–90%. Hair strands with open cuticles greedily absorb water vapor, causing swelling, uneven waviness, and frizz.
FOURA's micro-lipids (supercritical cold-pressed marula oil and biomimetic squalane) are calibrated under 400 Daltons. They penetrate into the cortex while creating a microscopic hydrophobic seal on the cuticle scale that repels airborne moisture without greasy heaviness.
Absolutely. In fact, our Restructuring Bond Masque and Elixirs were specifically engineered in master salon backbars on bleached and colored hair.
Because our cleansers are 100% sulfate-free and pH-balanced (pH 4.8 – 5.5), they will not strip salon toners, balayage highlights, or dissolve Brazilian keratin bonds. Hydrolyzed pea peptides reinforce tensile elasticity on fragile bleached fibers.
No. Unlike heavy drugstore mineral oils or dense silicone drops, FOURA utilizes pure sugarcane-derived biomimetic squalane and cold-pressed marula oil.
For fine hair, we recommend using just 1–2 drops. Rub thoroughly between warm palms to distribute a featherlight veil, then press gently into ends only. Hair retains natural movement and body with glass-like light reflection.
We accept all major Philippine payment options through PayMongo's secure PCI-DSS Level 1 gateway:
- GCash & Maya: Seamless e-wallet checkout with instant payment confirmation.
- Credit & Debit Cards: Visa, Mastercard, and JCB issued locally or internationally.
- Cash on Delivery (COD): Available for verified Metro Manila residential addresses.
We offer Complimentary Express Delivery across Metro Manila on all orders over ₱3,500.00 (or using promotional code COURIERFREE).
- Metro Manila: Standard fee ₱150.00. Delivered in 1–2 business days via climate-controlled courier.
- Provincial Luzon, Visayas, Mindanao: Standard fee ₱250.00. Delivered in 3–5 business days with live tracking number.
We partner with select accredited salons, color studios, and luxury hospitality spas across the Philippines. Registered salon partners receive:
- Backbar professional sizes (1,000ml / 500ml) with tiered wholesale pricing.
- Direct in-salon training sessions on equatorial humidity sealing protocols.
- Exclusive retail shelf consignments and marketing collateral.
Please reach out through our Salon Concierge Form with your salon location and business credentials.
Have a Question Not Listed Here?
Our salon concierge advisory team in Metro Manila is available to answer regimen questions, check order status, or guide wholesale accounts.